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Co-training harnesses and models together

Frontier Intelligence, Shaped Around Your Data.

We research the psychology of how LLMs learn, and turn it into new training techniques that train custom models and harnesses together.

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AI Agent

System Prompt

You are a helpful AI assistant trained to provide accurate and thoughtful responses. You approach each question with care, considering context and nuance. Your goal ...

Tool Call Descriptions

search_web(query="latest AI research") read_file(path="/data/context.txt") write_file(path="/output/result.json", content="{...}") execute_code(language="python", code="import numpy...") call_api(endpoint="https://api.example.com/v1/...", method="POST")

Tools

  • Search

  • Database

  • Code

  • Tools

Guardrails

CRITICAL SAFETY RULES: - Never execute destructive commands without confirmation - Validate all user inputs for SQL injection patterns - Rate limit: max 100 requests per minute - No access to production databases - Require authentication for sensitive operations - Log all security-relevant events

Policies

BEHAVIOR POLICIES: - Maintain professional, helpful tone - Cite sources when providing factual information - Admit uncertainty rather than guess - Respect user privacy - no data retention - Follow ethical AI guidelines - Provide explanations for complex decisions

Context

CURRENT CONTEXT: User: Data Scientist Task: Analyze sales trends Dataset: Q4_2024_sales.csv Environment: Production Timestamp: 2024-01-16T14:30:00Z Session ID: a8f3d2c1-b4e5-4f6a-9d7e-1c2b3a4d5e6f Previous queries: 3

Memory

SHORT-TERM MEMORY: - User asked about sales trends 2 minutes ago - Loaded dataset: 45,000 rows - Identified top product: Widget Pro X - Found anomaly in December data LONG-TERM MEMORY: - User preferences: Python over R - Common visualizations: bar charts - Typical workflow: clean → analyze → visualize

Models

  • GPT-4

  • Claude

  • Gemini

  • Llama

Initializing Training...

Trusted and supported by engineers at

Deloitte
Walmart
ServiceNow
3M
TELUS
Palantir
Deloitte
Walmart
ServiceNow
3M
TELUS
Palantir
Deloitte
Walmart
ServiceNow
3M
TELUS
Palantir
Deloitte
Walmart
ServiceNow
3M
TELUS
Palantir

Our Philosophy

Training a model is like teaching a human.

People learn in different ways: taking notes, solving practice problems, using flashcards. Good teaching starts with understanding how the learner thinks: where they get stuck and what kind of feedback changes their behavior.

We research those same questions in LLMs to train models and harnesses together through adaptive simulations, reflective evolution, inference-time optimization, and more. We've seen this combined approach significantly outperform both weight-only post-training and harness-only optimization at a fraction of the cost & data. If you care about building the best agents, we'd love to talk.

How It Works

PHASE 1

Define the Training Surface

Start by choosing which parts of your agent are trainable. That includes the harness — system prompts, memory, context, tools, guardrails, policies — and the model itself, treated as a trainable policy rather than a fixed dependency.

Training both together costs a fraction of weight-only post-training — harness changes take no gradient steps and are optimized through a custom algorithm and reward function.

Parameters

Results

Logs

Agent Parameters

Auto-tune

Memory

System Prompt

Models

Context

Tools

Guardrails

PHASE 2

Explore the Behavior Space

Next, turn your production traces and datasets into environments. Lucidic runs rollouts across them, varying the harness and the model's policy systematically to learn which choices earn rewards on your cases and which don't.

Lucidic's simulation builder turns your production data into synthetic environments, with your tools and data mocked. Rollouts run fast, and any production trajectory can be replayed or branched from any step against a new harness or model.

Simulations

History

Settings

Decision Tree

Exploring optimal paths

Live

PHASE 3

Co-train Harness and Weights

Finally, train both halves on the same signal. Lucidic uses genetic algorithms to search over harness configurations while running RL policy optimization on the highest leverage training tasks, so each improves in step with the other.

At inference, the trained harness runs alongside the model with tools it calls — consulting a knowledge module, verifying a write before it commits, recalling a past successful run — all loaded from one checkpoint through the SDK.

Metrics

Charts

Export

Performance Metrics

Real-time analytics

Auto-refresh

Overview

Accuracy

0%

Variance

12%

Iterations

0

Support

Deflect Rate

0%

Resolve Rate

0%

Fake Deflect

3%

Better Than State of the Art

Real-World Applications

Sierra: Customer Support Agents

Sierra builds customer-service agents for large consumer brands. Its τ²-bench puts an agent on an airline, retail, or telecom support desk. The agent has to follow the company’s written policy, look up and change records with tools, and talk a simulated customer through the fix. A task passes only if the final account state matches what the policy says it should be.

τ²-bench by Sierra

Lucidic AI

92.3%

Qwen3.5-397B

open weights

87.9%

Claude Opus 4.5

85.3%

GPT-5.2

84.8%

Gemini 3 Flash

83.5%

τ²-bench overall pass^1, the mean of the retail, airline, and telecom domains. Sierra-verified leaderboard runs on tau2-bench v1.0.1 with the GPT-5.2 user simulator. Sierra has not verified a three-domain overall for newer models.

Case Studies

Real results from agentic training

Customer satisfaction rate was a crucial metric that was dangerously low, but after using Lucidic's auto-improvement algorithms, it improved significantly.

6 months

Time saved by using Lucidic's auto-improvement algorithms

48%

Relative improvement from customer resolution rate baseline

Cresta Case Study

Cresta Case Study

Read more

Platform Features

Everything you need to train your agentic systems

Works with your stack

Agent Integration

Integrate with any LLM provider and agent framework. LangChain, LangGraph, Langfuse, OpenAI, Anthropic — Lucidic works with what you already use.

Integrations4 Connected
Agent Frameworks
LangChain logoLangChain
Connected
LangGraph logoLangGraph
Connect
LLM Providers
OpenAI logoOpenAI
Connected
Anthropic logoAnthropic
Connected
Gemini logoGemini
Connect
Grok logoGrok
Connect
Observability
Langfuse logoLangfuse
Connected
LangSmith logoLangSmith
Connect
Helicone logoHelicone
Connect

Define success

Custom Reward Definition

Define objective functions aligned with domain-specific metrics — inference latency, computational cost, and other measurable outcomes.

Explore possibilities

Intelligent Candidate Exploration

Automatically search thousands of agent configurations — prompt variants, tool orderings, context strategies — to find what works best.

Ship safely

Continuous Improvement in Production

Deploy improved agents with controlled rollouts. Gradually shift traffic, monitor for regressions, auto-promote or rollback.

Dive into Research

Explore Our Latest Research

Discover insights from our ongoing research into AI agent optimization, performance analysis, and evaluation methodologies.

View Research

Applications of Training

We help teams solve the hardest challenges in agentic deployment

Train against outcomes that matter

Optimize Your Metrics

Train agents on what matters in production: accuracy, CSAT, resolution rate, escalation rate, and more. Lucidic optimizes toward the metrics that define success for your product.

Escalation Rate
4.2%↓ -6.1%
Resolution Rate
89.3%↑ +3.2%
CSAT
4.6↑ +0.4
Accuracy
87%↑ +12%
Target: 90%

Train against outcomes that matter

Optimize Your Metrics

Train agents on what matters in production: accuracy, CSAT, resolution rate, escalation rate, and more. Lucidic optimizes toward the metrics that define success for your product.

Escalation Rate
4.2%↓ -6.1%
Resolution Rate
89.3%↑ +3.2%
CSAT
4.6↑ +0.4
Accuracy
87%↑ +12%
Target: 90%

Stress-test failure-prone scenarios

Reduce Hallucinations

Hallucinations kill trust—especially in customer-facing flows. Lucidic reduces risk by stress-testing failure-prone scenarios and training on custom evals.

12.4%
hallucinations
3.2%
hallucinations

Accelerate customer onboarding

Customize Per Customer

If you tailor agents by customer, Lucidic accelerates onboarding by automatically discovering the best configuration for each new environment based on that customer's workflows, policies, and edge cases.

FinServ Ltd
Pending
Awaiting data...
Global Retail Co
Training
Score: 78% → optimizing
TechStart Inc
Optimized
Score: 91%·Prompts: 2
Acme Corp
Optimized
Score: 94%·Prompts: 3·Policies: 5
Onboarded in 2.5 days

Consistent performance at scale

Build Reliable Agents

Reliability is the biggest blocker to deploying agents for real work. We train agents across thousands of scenario variants and iteratively improve prompts, tools, etc. until performance stabilizes.

Performance Variance
consistent performance at scale

Train for real-world conditions

Align to Production

Agents often perform well in dev environments but fail under production constraints. Lucidic trains agents in production-like conditions so they behave correctly in the contexts you actually deploy.

Deploy
Ship new agent
Monitor
Track real outcomes
Learn
Find gaps & patterns
Optimize
Generate candidates
Validate
Test with rigor
Post-deployment continuous improvement

Frequently Asked Questions

Who should use Lucidic?

Lucidic is for teams that want more reliable, higher-performing AI agents. Whether you fine-tune models or rely on off-the-shelf LLMs, Lucidic helps teams systematically all parameters of the agent without manual iteration.

Does Lucidic AI build agents?

No. We don’t replace your agent architecture or infrastructure. We optimize and train the agents you already have, focusing on reliability, accuracy, and continuous improvement.

How does the training process work?

Lucidic runs structured simulations that systematically vary agent design choices across scenarios. Performance is evaluated against your chosen metrics, and learning algorithms—including evolutionary methods, reinforcement learning, and Bayesian optimization—use this signal to iteratively improve agent behavior over time.

Do I need to rebuild my agent to use Lucidic?

No, Lucidic integrates with all major LLM providers and agent frameworks. We don’t rebuild or replace your agents—instead, we train and improve the components you already use, including prompts, tools, policies, and decision logic.

What types of AI agents can be trained?

Lucidic works with any LLM-powered agent including customer support agents, coding assistants, data analysis tools, and custom enterprise agents. If it uses an LLM, we can optimize it.

Do you need a training environment and reward to use Lucidic?

No—Lucidic can work with what you already have. If a training environment or reward signal isn’t fully defined, our team can help design and refine them as part of the engagement. Clearer environments and richer signals enable stronger learning, and we work with customers to progressively build those pieces over time.

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LUCIDIC AI

The platform for building reliable AI agents.

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